VRS
  • Blue Bell, PA, USA
  • Hourly
  • Full Time

Medical and dental benefits. Company paid life insurance, long-term disability and short-term disability coverage. On-site gym with 24-hour access. 401k with company match. Friendly, team-oriented work environment.


Veterinarian Recommended Solutions (VRS) is one of the fastest growing companies in Philadelphia & the sister company of Physician Recommended Nutriceuticals, which was named an Inc. 500 Fastest Growing Company 5 years in a row. VRS has been called one of the most innovative companies in veterinary medicine.
 
We are looking for a motivated, ambitious individual to join the VRS team as a Customer Service Representative professional who will be responsible for educating and promoting VRS products via the telephone to a lead generated customer base.
 
We Offer
  • Medical, Dental, Vision Insurance
  • STD, LTD, Life Insurance
  • On-site gym with 24-hour access
  • A 401k that the company matches after 1 year
  • Friendly, team-oriented work environment
 
Responsibilities
  • Deliver excellent customer service on the telephone to all inbound and outbound veterinary product callers.
  • Answer customer inquiries and provide information about VRS products as recommended by the pet veterinary care provider.
  • Perform general data entry as necessary.
  • Focus on retention of current customers by providing courteous and knowledgeable information regarding billing and following up on any questions.
  • Display professional, courteous, and efficient communication through both inbound and outbound sources, including face-to-face, telephone, and email.
 
Essential Skills and Experience
  • Associate's Degree in Health Care or Veterinary related field preferred but not necessary
  • 1+ years of customer service experience preferred
  • 1+ years of inside sales work experience in a high volume call center setting preferred
  • Proficient in MS Office Suite
  • Excellent written and verbal communication skill
 
VRS is an Equal Opportunity Employer
VRS
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